PureVPN:Быстро и Безопасно вп‪н‬ 4+

I don’t do many reviews on apps - I’ve used this VPN for over a year now after I left whatever provider I was using before because of some shady behavior or maybe a Netflix issue I don’t recall.

Look the app and service are an excellent value, but what prompted me to write this review was coming upon the listing in the store and seeing the latest update notes. They are ACTUAL UPDATE NOTES, not “blah blah generic bug fixes” nonsense.

Listen carefully - people/companies that take the time to do such things are the ones who actually give a crap about the user experience - they respect their customers and honor their time and money by treating them as adults. REWARD when you see stuff like this because it’s getting RARER AND RARER!

Hi, thanks for your support all along. We will keep working to provide a good user experience. Thanks!

I can’t believe I put up with this junk app for the last 3 years!! Unfortunately I was lured into a 5 year subscription and was foolish enough to sign up for the offer without trying it first. Ever since the first day, I noticed that my speed was ridiculously slow and downloads took for ever. A 100mb file would take 20-25 minutes to download and I have rarely seen speeds above 1 Mbps on Speedtest apps. Fortunately I don’t use VPN much, maybe once or twice per month so I bit the bullet since I had already paid for the next 5 years. Despite my many emails and complaints, their customer service only suggestion was to try a different server. Of course that was no help since I have tried most of the servers with no luck. Last week I decided enough was enough and signed up with another app, and boy did I feel the difference!! The new app was more expensive, but is lightning fast. Literally 100 times faster. In the past on Speedtest my speed was 0.88Mbs, but with the new app it would hit 100Mbps. So yes I am annoyed. What a waste of 3 years. I will delete purevpn now and gladly give up the remaining 2 years for my comfort. Never again will I be lured into a long term subscription without trying first.

Hi, we are very sorry to hear about your experience. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our records. We would like to invite you to contact customer care so that we can learn more about this situation and address it accordingly.
Please get in touch with our customer care team at apps@purevpn.com. They will be happy to help!

At first it was disconnecting almost every 20-30 minutes . After deleting the configuration it had installed the first time I download this app and deleting the one I had Manually installed in my iPhone settings before I got the app .
I then re down loaded the app and allowed it permission to everything it asked and do it on a fresh setting . It finally worked for about 11 hours before it stop connecting and then I had to disconnect and reconnect again But it worked for a while no problems . So that better then before where it would disconnect every 20-30 minutes .
The thing is that if you loose signal . It will disconnect and be a pain to reconnect so be carful with that and sometimes the server just goes down and you have to re install and you’ll notice it will be on a new server when you do . I give it a 3 . It works but it doesn’t do a good job continuing to work after it looses connection for whatever reason. I have to close , and play with it till I it comes back . Make sure you put always on or sometimes it will
Disconnect and leaks your data .

We are really sorry to hear that. Rest assured, we have raised the concern to the relevant quarters who are looking into this. In the meantime, please drop us an email at help@purevpn.com with your login name, and we would certainly get back to you by the earliest possible.