Coopbank unveils ground breaking CoopApp & CoopApp Alhuda Omni-channel platform

In a momentous celebration marking its 19^th anniversary on March 8, Coopbank proudly unveiled the groundbreaking CoopApp and CoopApp Alhuda Omni-Channel platform. This cutting-edge solution signifies a pivotal moment in banking technology, underscoring Coopbank’s unwavering commitment to innovation, digital transformation, and customer satisfaction through a seamless user experience.

Designed to provide customers with an integrated experience across web portals and mobile applications, these innovations ensure enhanced accessibility, convenience, and security in managing finances. With a clear focus on customer-centric excellence, Coopbank aims to elevate the digital banking journey, setting new industry standards with transformative solutions.

During the official launch, Mr. Deribie Asfaw, Coopbank’s CEO, passionately emphasized Coopbank’s commitment to providing seamless, accessible, and user-friendly banking experiences for all customers. This strategic move aligns perfectly with their digital-first approach, ensuring a consistent and unified banking experience across various channels.

The president highlighted the bank’s dedication to customization, enabling tailored financial products and services based on customer needs. This commitment is supported by the utilization of data analytics, providing a comprehensive 360-degree view of the customer journey, exemplifying Coopbank’s unwavering dedication to delivering a consistent and unified banking experience across all touchpoints.

Developed in collaboration with globally renowned banking technology solution providers Temenos T24 and Xpert Digital, the Coop App and Coop App Alhuda Omni-channel platforms showcase Coopbank’s commitment to innovation and user-friendly banking experiences.

The official launching event, held at the bank’s Dx-Valley, attracted a distinguished audience including government officials, dignitaries, stakeholders, business partners, and members of the media. This unveiling serves as a testament to Coopbank’s determination to reshape the banking experience for esteemed customers with innovative, unified, and user-friendly solutions.

Adding to the excitement of the celebration, a 24-hour financial tech innovation competition, the Hackathon, engaged 70 brilliant digital product developers. The event culminated in the recognition and awarding of the top three winners, highlighting the spirit of innovation and collaboration. The participation of various stakeholders, government officials, technology experts, partners, and other invited guests added to the vibrancy of the occasion. Coopbank’s forward-thinking approach continues to set the stage for a dynamic and customer-centric future in the banking industry.