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BB Upgrade Offers

Have just received a BB upgrade offer, currently on 200/28 nominal (DL/UL) package with digital phone @ £30 per month, being offered the "500 Mbps" BB package for additional £2 pm or "910 Mbps" BB package for additional £5 pm, both obviously on a 24 ...

4g+ and 5g (ultra queries

Hello. New recently to Vodafone. Grew sick of O2. My village now has 5g on Vodafone and speeds are great etcetc . Now I know Vodafone have turned off their 3g and refarmed their signals for 4 and 5g . When out and about around Preston/Longton (where...

Block device from network - ultra hub

HelloCan anyone advise how to block a device from my home network. I have a new ultrahub. There is no 'mac filtering' in any of the router settings even when on expert mode.Live chat advised me there was a way to block via the home broadband app, so...

Court Action Against Vodafone

Hi AllHas anyone taken Vodafone to the Small Claims Court? Would like to hear of experiences.Brief synopsis of my situation:- Closed a Vodafone Broadband account due to poor service- Told my account balance was zero by Vodafone- No letters or emails ...

Unknown account in arrears

Hi there, I can see on my credit report that I am in arrears with Vodafone since 2020. I don't understand how this is possible as I haven't had any contracts with Vodafone since 2013.

Website https://www.ccommunity.ca/ is incorrectly marked as an adult website on vodafone network

Hello,Community website https://www.ccommunity.ca/ is being marked incorrectly as an adult 18+ website. This is a community support website and does not have any adult content. Can we please have this sent in to be corrected so it's not marked as 18+...

Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

Alcatel 3l not texting iPhones

My Alcatel 3L will not send texts to iPhones. This has been going on for months and several lengthy calls and online chats to Vodafone have not been able to resolve it. I've done soft reboot, hard reboot, taken the SIM out and checked the call centre...

Pay monthly third party sim contract error “personal details”

Third party with Uswitch sim only contract keep making an error, have tried everything from clearing browser to cache, different cards, address is correct, goes all the way through bank details, credit details, contacting bank electronically and then...

Vodafone is blocking my website even it is secured with verified SSl

Hi,We have recently discovered that customers using Vodafone internet are encountering difficulties accessing our website, receiving an error message stating, "Your connection is not private`." Our site is working fine on all other networks and broad...