Kodak Express Edinburgh

I was disappointed that they did't do what it said on their website. The main reason for the 1 star was and staff member was rude and unhelpful.

Popped in here on a friend's suggestion/recommendation for passport photos. I was headed to the gym at Ocean Terminal so thought I might as well pop in. The tiny shop was dead when I walked in. I asked how much it was for passport photos. £5 for 4, same as a photo booth, so I asked if I could have some taken.

The guy was pretty grouchy, he took about five different photos. I asked if he could take them again as one of my straps was showing and I had a bit of flyaway hair. He was a bit reluctant but told me to sort myself out and pointed at a mirror (why did he not direct me to this before the first time?)

He only took one picture the second time round. He very quickly resized it with their software before printing and cutting them up. I was sent on my way with them in a little envelope.

Not the most pleasant or welcoming experience, but it got the job done and he DID let me have a second go, so an otherwise 2 star review sneaks a third star..