Soul

Came for a friend's birthday brunch and had a great time! The live entertainment is cool, but started halfway through our reservation (we got there around 11:10AM). If you're hoping to hear music the whole time, I would recommend coming around 12pm or later.

The service was great and super nice, no complaints there.

The food was pretty decent. I got the caramel pecan waffles and they were fine. I had no idea they would have strawberries on top, which aren't my favorite, but it wasn't bad. My friend got the chicken and waffles and the portion size was amazing for the price. Another friend got the big breakfast plate and the fruit does seem super fresh here. They do love to garnish with strawberries though!!

Overall: would come back again, but not a super special spot. The food was decent and entertainment was unique!

Planning for our first trip to Nashville, this place was a must try on our food list. WOW, WERE WE HIGHLY DISAPPOINTED!! To be transparent and fair, the staff we interacted with was nice, though it took a little over 10 minutes to be acknowledged once we were seated by the hostess. The ambiance of the place is pretty dope and definitely has a date night/club vibe. There is VIP seating, outside seating and a dj playing music inside through your meal during the afternoon. From our understanding, after chatting with staff, there is live music on Saturdays and Sundays 7p-9m.

These were all great things that brought us in, but the excitement was deflated tremendously when the food was brought out along with a hidden entertainment fee (seen in the picture). We had high hopes for our meals as they were both featured on the "chef's special" portion of the menu. The presentation of our main dishes was something we were able to look passed as I was able to wipe the juice from around the brim of the plate and the chicken was smoked, therefore it had a charred appearance. However, both the oxtail and the cabbages were drastically over salted and my mac & cheese had a rather burnt taste to it. My wife's smoked chicken was super dry and multiple dressings were brought out to provide flavor. The rice and pinto beans were a good pairing, though the rice was overcooked (mushy). After trying to give the food a chance, we concluded that the food was so unsatisfactory that we asked for the bill leaving more than half of our portions at the restaurant without requesting a to go box and went to another restaurant. Upon arrival of the bill, it was found that there was an 18% entertainment fee attached to the bill. Something that is not disclosed on their website, nor did we see upon entry to the establishment. We assume this was because of the Dj's presence but would have liked to be informed before being seated. So, just a heads up, as it will spike your bill up, not including a tip if you choose to provide one. Unfortunately we didn't stay long enough to see if the live music was any good. Overall, we left disappointed. 2 star experience taking into account the ambiance and the hostess and our server.

Soul was lackluster and I am sad to say so. We enjoyed the DJ and her music selection as well as our cocktails and that's basically it. We had a wonderful server named Ryan and she was very accommodating and welcoming.

Food 2/5
My lobster dinner with two sides was uneventful. The lobster tail was nice, but the sides were not. The cabbage was saturated in oil. The mac was gritty and nasty. My server was kind enough to switch my mac for waffle fries (which were good). One friend ordered the catfish nuggets and she marked that they were overcooked and the batter looked as if the fish was cooked in old grease. My other friend had a wing dinner and said her meal was ok ( she was hungry).

My margarita was delicious (frozen lime). I would honestly only return for a cocktail and to hear some R&B music.

Service 2/5

Our server Ryan was great (5/5). The initial greeting and seating was not smooth, we were greeted and then the woman left to begin making drinks at the bar, never to return. Someone else came after her departure finally and seated us. The restaurant can use more servers or employees and training to make operations run more smoothly. I say this because the drinks took forever and there was only the one woman making drinks and our wait was longer than to be expected. What I do not care for is the "entertainment fee" that no one discloses on the bill that is for the DJ apparently and it is 18%! Not a fan of restaurants with these tacked on fees of convenience. Pay your entertainment for DJ-ing and don't tack this cost onto your customers.

Ambiance 2/5
Now this depends on your taste and is subjective. The vibe of Soul gave gimmicky and busy. There is a lot of stuff to look at and you feel like you have stepped back in time or are seated in and old school basement party or a movie scene.

Overall, I am in no rush to return.

Such a fantastic meal and fabulous decor! Staff was friendly, prices were reasonable, and food was flavorful and delicious!
When walking out after dinner, I was extremely uncomfortable with the people posted up outside the establishment, and then I observed bullet shells in the parking lot as I walked to my car. Whew! Such a fabulous experience followed by such a bad taste in my mouth. I'll be back, but I'll give it time for hopefully those items to be eradicated.

Fun and tasty lunch!

I visited Soul on the Monday of Hot Chicken Week because they were participating. I hadn't been there previously.

We were greeted by a smiling Server who sat us in a spacious booth. The restaurant is large, clean, and decorated in a playful manner. It all helped make our visit very enjoyable.

The $7 Hot Chicken Week special included 2 Hot Chicken Tenders with fries and pickles. The tenders were large, juicy, well cooked, and flavorful. The spice level was low. The tenders were accompanied by a large portion of warm French fries. The meal was the perfect size for lunch and was a deal for $7.

I noticed their new $10 lunch menu has 10 items on it, including a Burger with fries as well as Fried Catfish with Shrimp and fries, and also a fish sandwich with fries.

The vibe at Soul is fun and this would be a nice place to bring a large group. The food is actually really good and the staff are very pleasant. I would definitely recommend Soul.

6 out 10

The servers are very nice but there's not enough.

Food was good (although some of the food was warm). Oxtails are not Caribbean style as advertised. Food does not come out at the same time. Utensils are not on the table or provided once seated.

18% entertainment gratuity is AUTOMATICALLY added to each ticket that NONE of the servers receive any portion of that gratuity. From 5-7:15 there was NO DJ & the live band started as we were walking out! Playing music from a device is not entertainment! I tipped the server $10 but she deserved more but I had already paid $44.54 for a $35 meal!

IN MY OPINION THIS PLACE IS A RIP OFF!!!

Soul's has the ideal backdrop for selfie lovers. The trendy ambiance and soulful vibes draws the patrons; and the staff was friendly and accommodating. The entree were ample portions; however, the Mac & cheese was less than desirable. Their specialty seems to be fried chicken/fish and fries. This is the perfect restaurant for a cheat meal or college students.

I support both locations but today the lady who manage the Nashville location need to work on her customer service skills! Very sad how I was treated and probably won't return to this location. Thanks John I'm the Antioch location for your excellent customer skills

We went from brunch and dinner so you know that's good if we went back twice in a weekend . The restaurant itself is decorated so nicely from outside to inside. The food for brunch was very good and the margarita pitcher was very delicious and strong. The food for dinner was good as well and the happy hour was nicely priced. Each time we visited the staff was very friendly and helpful. Good food, good vibes, and good prices.

Tried this place with friends. We ordered salmon croquettes, bottomless mimosas, lamb chops , the alchemist drink and island tings drink.


The lamb chops came with scrambled eggs, toast and a hash brown. Everything was ok I was expecting real hash browns though not a frozen patty. That would be my only complaint. The lamb chops were good cooked well. The alchemist drink was good also.

So my friends said the 2 salmon croquettes were ok. It came with 2 pieces of toast, and a hash brown. They said everything was ok , same complaint about the hash brown.

So the real reason for 5 stars the service was great our server was very nice she was awesome. The vibe and music was everything. Overall we enjoyed ourselves.