A new phishing scam claiming to be from Chase bank is making the rounds via text message. The fake “Chase Mobile Alert” tells recipients their account is temporarily restricted and provides a link to “reactivate” it. However, the link goes to a fraudulent website designed to steal personal and financial information. This convincing scam has already tricked many recipients. Read on to learn more about how this Chase text scam works and how to avoid becoming a victim.
This Article Contains:
Overview of the Chase Mobile Alert Scam
Fraudsters are sending fake text messages pretending to be from Chase bank. The messages state that the recipient’s account has been temporarily restricted for security reasons. The text then provides a link to quickly reactivate the account.
However, this is not a real alert from Chase. The scammers are phishing for personal details and banking information. The provided link goes to a realistic-looking but fake Chase website. Anyone entering their info at the site risks identity theft and bank account fraud.
This scam is designed to create urgency and fear so people act before thinking. But legitimate banks don’t operate this way. Chase would never restrict your account without prior notification or send vital account communications unsolicited via text.
How the Chase Mobile Alert Scam Works
Here are the steps involved in the Chase Mobile Alert scam:
- Victims receive a text message claiming to be a Chase Mobile Alert.
- The message states the recipient’s account is temporarily restricted for security reasons.
- A link is provided to immediately reactivate the account.
- The link actually goes to a convincing but fraudulent Chase website.
- If people enter their account username and password, scammers gain access.
- Scammers drain bank accounts and steal personal information.
- Victims’ accounts are emptied and identities stolen before they realize it’s a scam.
- The scammers disappear with the money and info, leaving victims to deal with the aftermath.
This simple but effective scam plays on people’s fear of losing access to their money. But legitimate banks don’t operate this way. Remember, Chase would never restrict your account without notice or send crucial info by unsolicited text.
Examples of the Chase Mobile Alert Scam Text
The scam messages typically include Chase branding and logos to appear real. Here are a few examples of the fraudulent text messages:
“Chase Mobile Alert: We’ve temporarily restricted access to your account for security reasons. Please visit https://chase.com-reboot888.xyz to reactivate.”
“Chase Mobile Alert: Chase account restricted! Security issue detected. Tap here to verify account: https://chaseverify-id23992.com”
“Chase Mobile Alert: We’ve limited access to your Chase account until we can confirm it’s you. Go to: https://chase-mobile-id44993.com now to unlock.”
Note the alarming urgent language, the reason given being security issues, and the link to quickly fix the problem. But the links go to fake Chase sites to steal your info. Legitimate Chase texts would never operate this way.
How to Spot the Chase Mobile Alert Scam Text
While the texts look convincing, there are a few key indicators that reveal their fraudulent nature:
- Typos, grammatical errors, and inconsistent capitalization
- Threatening urgent language like “temporarily restricted”
- Links to odd URLs not affiliated with Chase
- Requests for sensitive information upfront
- No mention of your actual account name or number
- No way to validate the message’s authenticity
- Unsolicited nature, as Chase would not text unprompted warnings
Go with your gut. If a text raises any suspicions, do not click the link. Log in to your Chase account normally through the real Chase website or mobile app to verify status.
What to Do if You Get the Chase Mobile Alert Scam Text
If you receive one of these scam Chase texts, take the following steps:
- Delete the text immediately without clicking the link.
- Call Chase directly at the number on your real card or statement to report the scam text.
- Check your account for any fraudulent charges and alert Chase if found.
- Monitor your account and credit closely going forward.
- File a complaint with the FTC detailing the scam text.
Even if you didn’t click the link or provide info, it’s wise to take precautions in case your number is now on a fraudster’s radar. Avoid clicking links in any unsolicited texts going forward.
What to Do if You Clicked the Link
If you unfortunately clicked the link before realizing it was a scam, take these steps right away:
- Call Chase to report it and check for unauthorized account activity.
- Consider changing your username, password, and enabling two-factor authentication.
- Closely monitor all Chase accounts as well as your credit reports for any signs of misuse of your information.
- Run antivirus software to check for and remove any malware that may have infected your device.
- Alert your contacts that the text is a scam in case they also received it.
- File a report with the FTC if your information was compromised.
Move quickly to limit the chances of your accounts and identity being misused. Banks like Chase have protections in place for fraud victims, but action must be taken fast.
How to Avoid Falling for the Chase Mobile Alert Scam
Here are some tips to avoid this and other phishing scams:
- Banks don’t send account alerts by unsolicited text. Verify messages directly with Chase before taking action.
- Look for odd URLs that don’t match the real Chase site. Hover over links before clicking.
- Don’t trust threatening language demanding immediate action. Real banks don’t operate this way.
- Install antivirus software and be cautious of texts containing links or asking for sensitive information.
- Never call phone numbers, click links, or enter info from an unsolicited text. Contact banks directly using trusted contact info.
- Use unique complex passwords on all accounts and enable two-factor authentication for banking if offered.
- Carefully scrutinize all texts for typos, poor grammar, urgency, and other red flags.
Staying vigilant against phishing protects you from fraud. Banks like Chase will never text unprompted warnings, so treat any such message as highly suspicious.
Chase Mobile Alert Scam Text: FAQs
Here are some commonly asked questions about the fake Chase Mobile alert scam text:
How are scammers getting people’s phone numbers?
They likely buy numbers in bulk online or through the dark web. Your number may also have been part of a past data breach if you bank with Chase.
Can I tell which numbers are real Chase texts?
The only way is to call Chase directly and ask. There’s no foolproof way to validate a text itself as being legitimately from Chase or any bank.
If I clicked the link, should I cancel my credit and debit cards?
Not necessarily, but you should contact Chase to closely monitor your accounts for fraud and potentially issue replacements if unauthorized charges occur.
What if I entered my username and password into the phishing site?
Change your password immediately and enable two-factor authentication if not already in place. Check all accounts associated with that password for any signs of access or fraud.
How do I report the scam text?
You can report it directly to Chase and also file a complaint with the FTC including the phone number that text came from and screenshots if possible.
Is it safe to click links from Chase if I’m expecting a message?
In general it’s still safer to log in directly yourself using a known safe URL instead of clicking links, even from expected texts. Be cautious of all links.
Conclusion
Phishing scams impersonating banks and financial institutions continue to grow in sophistication. The Chase Mobile Alert scam is just one example of fraudsters attempting to trick users into giving up valuable personal and financial information. Maintaining vigilance regarding unsolicited messages and exercising caution online can help protect you from having your identity or bank accounts compromised. Being proactive about security makes it much harder for scammers to take advantage through clever social engineering and urgent calls to action.
