myMetro
Contains ads
4.0star
387K reviews
100M+
Downloads
Everyone
info
About this app
This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your 4G data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.
If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage. Try to re-download the app from the Play Store, or just re-launch if there is not an update option. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.
If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage. Try to re-download the app from the Play Store, or just re-launch if there is not an update option. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.0
387K reviews
A Google user
- Flag inappropriate
March 1, 2019
I've had MetroPCS for years and the service has not been an issue. My issue is that the app never works. I keep getting an error message that I need to verify I have the latest version of the app (I do), to power cycle my phone (which doesn't work), and to make sure I'm connected to the network with 3G or 4G (I am). Having an app that allows you to manage your account and pay your bill is only convenient when IT WORKS ON A CONSISTENT BASIS! Fix the app!
3,246 people found this review helpful
Becky Ann
- Flag inappropriate
March 21, 2022
Metro PCS has been a nightmare since I became a customer back in November. The app freezes, customer service is a joke since it's a hit and miss on whether or not you will be connected with a representative that actually knows how to fix an issue. Mostly they just make you out to be wrong if that can't seem to come up with explanations for your questions. I wouldn't even rate it one star. Highly unrecommended!!
2,925 people found this review helpful
Metro by T-Mobile
March 23, 2022
Thank you so much for reaching out tonight, Becky. I would be pulling out my hair. Metro by T-Mobile is here for you and willing to help you out. Please send us a private message on our Facebook page for additional support. https://www.facebook.com/metrobytmobile/ -Drew
A Google user
- Flag inappropriate
February 24, 2019
Every time I pay my bill, I have trouble with my data. It's almost as if I have no data at all! I paid my bill early on the 21st, which is due on the 23rd of every month. My 8 yr old watched maybe four, 3-5 minute videos today and even then, videos kept stopping. Now, I can barely see any videos because it freezes completely! Past few months, I've been havinv this problem!
165 people found this review helpful
What's new
We've enhanced myMetro login for easier, but still secure access. No more phone number or SMS PIN required when using mobile data. We hope you enjoy this improvement and find it makes your experience with myMetro even better.
