Subscription product renewal notifications

3 Jan

04 January 2024

You can now send renewal notifications to customers before their subscription renews, helping you to comply with local consumer regulations and upcoming legislation.

If you sell subscription products, you can send customised renewal emails to customers. The renewal notification is sent 15 days prior to the renewal and is ideal for subscriptions that renew quarterly or less often. The notifications are only enabled for 12-week subscriptions, or subscriptions for three months or more.

You can customise the notifications in Selling > Selling Tools > Customer Notifications > Subscription Orders > Subscription Renewal.

SF Digital

Paul is a vetted Squarespace Expert and a Leader of the Squarespace Circle Community where he tries to inspire and engage a vibrant community of creatives. Paul studied Software Engineering as well as Electronic Engineering at University, and Photography at College, before working in a variety of exciting roles in the creative industry before he founded SF Digital, building trusted products to help Squarespace creatives increase sales, engage visitors and improve user experience for their clients.