Skip to main content

Shuffle Board: C-Suite Moves at Nordstrom, Burlington, JD, Zappos, American Textile

Retail

Nordstrom

Nordstrom Inc. announced the retirements of Scott Meden, chief marketing officer (CMO), and Geevy S.K. Thomas, president of Nordstrom Rack.

Throughout his 37-year career at Nordstrom, Meden drove meaningful growth and value creation as general merchandising manager of shoes, president of Nordstrom Rack and, most recently, as CMO. Thomas has likewise made significant contributions to the company during his 39-year tenure, which includes overseeing the growth of Nordstrom Rack’s sales from approximately $1.4 billion to $4.8 billion.

Nordstrom also announced the appointments of Ken Worzel and Jamie Nordstrom to the newly created roles of chief customer officer and chief stores officer, respectively. By centralizing the customer strategy under one leader and consolidating responsibility for store operations across Nordstrom and Nordstrom Rack, these expanded roles will better align operational oversight with the company’s Closer to You strategy, which remains focused on delivering customers a more convenient and interconnected experience across its stores and digital platforms.

As chief customer officer, Worzel will be responsible for the company’s customer strategy across all touchpoints and will oversee digital platforms, including e-commerce, digital operations, marketing, credit and the Nordy Club loyalty program. Since 2019, Worzel has served as chief operating officer. Previously, he served as executive vice president, strategy and development, and chief digital officer. He will continue to report to Erik Nordstrom, CEO of Nordstrom.

Related Stories

As chief stores officer, Jamie Nordstrom will now oversee operations strategy and execution for Nordstrom Rack as an expansion of his current responsibilities as president, Nordstrom stores, a role he has held since 2014. He has held leadership positions across several areas of the business, including merchandising, store operations, Nordstrom.com and NordstromRack.com. In his new role, he will focus on aligning the company’s store experience and operational execution with its merchandising and supply chain functions. He will be supported by an expanded team of senior leaders with significant off-price retail experience and will report to Pete Nordstrom.

Burlington Stores

Burlington Stores Inc., an off-price retailer of branded apparel, footwear, accessories and merchandise for the home, announced that John Crimmins will retire from his position as chief financial officer (CFO) on the earlier of Aug. 31 or the date his successor commences employment.

Burlington has initiated an external search for a new CFO. To ensure an orderly transition, Crimmins has agreed to provide consulting services at the request of the company through the end of February 2023.

Crimmins became Burlington’s CFO in October 2019 after serving in that capacity on an interim basis since September 2019. Prior to this role, he was Burlington’s executive vice president of finance.

Saks

Luxury e-commerce platform Saks appointed Cara Chacon as its first senior vice president for ESG.

Chacon brings more than two decades of experience in corporate social responsibility and environmental sustainability across multiple industries globally, including more than 10 years with Patagonia Inc., where she served as vice president of social and environmental responsibility.

Destination XL

Destination XL Group, an omnichannel specialty retailer of big & tall men’s apparel in the United States, announced that its board of directors extended Harvey S. Kanter’s role as the company’s president and CEO.

Kanter has served as president and CEO and been a member of the board since April 1, 2019.

Subsidiaries of Destination XL Group operate DXL Big + Tall retail and outlet stores and Casual Male XL retail and outlet stores throughout the United States, and an e-commerce website, DXL.com, and mobile app. The company is headquartered in Canton, Mass.

RILA

The Retail Industry Leaders Association (RILA) said Justin Goldberger joined the association as its new vice president of technology.

Goldberger joined RILA after serving several years on Capitol Hill in Rep. A. Donald McEachin’s (D-Va.) office, most recently as senior policy advisor handling the congressman’s technology and telecommunications work on the House Energy and Commerce Committee.

At RILA, Goldberger will drive retailers’ efforts on tech policy, working to ensure greater competition and innovation in businesses and industries that connect retailers to their customers.

Zappos.com

Zappos.com, the experiential e-commerce and customer service company, appointed Scott Schaefer as CEO.

Schaefer had been acting CEO since December. Prior to that he was vice president of finance. As CEO, he will oversee company, which has more than 1,400 employees, spanning across the United States.

JD.com

JD.com Inc., a supply chain-based technology and service provider, appointed JD.com president Lei Xu as CEO succeeding Richard Liu. Xu will also join the company’s board of directors as an executive director.

Liu will remain as the chairman of the board and continue to focus on guiding long-term strategies, mentoring younger management and contributing to the revitalization of rural areas.

Xu has been with JD.com for over a decade. In his most recent role as president of JD.com, he was in charge of the operation and collaborative development of various business units of the company.

Brands

Skechers

Skechers USA Inc. announced that Yolanda Macias was appointed to its board of directors.

The appointment brings the total number of directors to eight, including five independent members, three of whom are women appointed over the last three years.

Macias has been at Cinedigm Entertainment Group since 2013, currently serving as the chief content officer overseeing global content acquisitions, in addition to digital and physical sales and marketing.

Frugi

Frugi, a children’s clothing company, appointed Margaret McDonald as chair.

Previously, McDonald was global president of Victoria’s Secret, and has served as senior executive for Gap Inc, Banana Republic and Primark. She is a non-executive director of private equity backed Spiritual Gangster.

Frugi champions sustainable and quality clothes crafted from durable materials such as recycled polyester for its outerwear and swimwear.

Nester Hosiery

Nordstrom named Ken Worzel and Jamie Nordstrom chief customer and chief stores officer, respectively; Saks tapped Cara Chacon as ESG SVP.
Donna Anderson Courtesy

Nester Hosiery, a U.S. manufacturer of performance merino wool socks and parent company of the Farm to Feet sock brand, promoted Donna Anderson to vice president of finance.

Anderson joined Nester Hosiery as controller in 2016, a position she has held until this promotion. Prior to Nester Hosiery, Anderson spent over 25 years at Renfro Corporation, which like Nester is based in Mount Airy, N.C. and also produces sock, where the last position she held was senior accounting manager.

Nester Hosiery operates state-of-the-art knitting, finishing and packaging equipment to make premium outdoor performance socks.

PVH Corp.

PVH Corp., owner of brands including Tommy Hilfiger and Calvin Klein, promoted Claire Boland to senior director sustainable and circular product from director, products stewardship and environmental sustainability. Boland came to PVH in 2019 from PepsiCo, where she held a variety of sustainability-focused roles.

Marquee Brands

Heath L. Golden
Heath L. Golden Courtesy

Marquee Brands appointed Heath Golden as chief commercial and strategy officer, a newly created role at the brand acquisitions company with offices in New York, New Jersey and California.

Golden’s senior management role oversees the fashion lifestyle, Motherhood and Marquee Brands connect divisions. Before joining, he served as executive vice president, an chief financial and strategy officer of Randa Apparel & Accessories.

Marquee Brands is a global brand owner, marketer, and media company owned by investor funds managed by Neuberger Berman. Marquee Brands’ portfolio includes Martha Stewart, BCBG Group, Ben Sherman, Dakine, Sur La Table, Body Glove, Emeril Lagasse, Motherhood Maternity, A Pea in a Pod and Bruno Magli.

Jaanuu

Damion Triplett
Damion Triplett Courtesy

Direct-to-consumer medical apparel brand Jaanuu hired Damion Triplett as executive creative director.

Triplett is a 17-year veteran in global brand marketing at Nike and will lead Jaanuu’s overall creative vision across all consumer touchpoints. This appointment comes on the heels of Jaanuu’s recent $75 million Series B investment by global investment firm Eurazeo.

Triplett will be responsible for leading the creative vision across the brand’s multi channels, CRM, performance marketing and web presence. He will also be responsible for seasonal and evergreen photography, editorial, corporate identity and brand standards, along with visual and content style guides.

Through science-backed data, proprietary technologies and antimicrobial-finished fabrics, Jaanuu creates apparel and accessories for healthcare professionals.

Textiles

American Textile

Bedding manufacturer American Textile Company promoted Karen Rocco to chief financial officer from vice president of finance.

Rocco will build on two decades of experience with the company as she assumes the position from John Riccio, who retired after nearly 30 years with the organization. Rocco’s primary focus will be leading the team that advances the financial operations of American Textile Company.

The brand’s current portfolio includes allergen barrier bedding AllerEase, Tranquility weighted blankets, and mattress brands Sealy and Tempur-Pedic.

Logistics

Parcel Platform

Parcel Perform, an e-commerce delivery experience platform, appointed Tiffany Jensen as executive vice president, Americas, overseeing Parcel Perform’s go-to-market expansion within the United States.

Her background includes over 20 years of direct and channel leadership with PGi, ON24, Andela and nTopology, where she has built and scaled global sales organizations.

In 2021, Parcel Perform raised $20 million in Series A funding led by Cambridge Capital with participation from Softbank Ventures Asia, Wavemaker Partners and Investible.

Parcel Perform’s focus for 2022 will be to increase its global market share through continued partnerships, deploying innovations in data science, and more profound efforts in customer acquisition.

Pitney Bowes

Pitney Bowes, a global shipping and mailing company that provides technology, logistics and financial services, announced that Johnna Torsone, executive vice president and chief human resources officer, is retiring after a 32-year career.

Torsone will remain as senior executive advisor and chair of the PB Foundation Board through a short transition. The company also announced that long-time human resource executive Andrew Gold was named to succeed Torsone.

Torsone began her career at Pitney Bowes in 1990 as corporate director of employee relations and employment counsel. For more than 25 years, Torsone has served as CHRO and a member of the Pitney Bowes senior leadership team, overseeing the enterprise HR function.

A 28-year veteran of Pitney Bowes, Gold has held several senior roles of increasing responsibility. He has served as executive liaison for committees of the board of directors and has provided critical strategic and operational guidance in the human resources area. Since 2020, Gold served as vice president of global talent management and HR Technology.

APM Terminals

A.P. Moller-Maersk announced that Henriette Hallberg Thygesen, executive board member, will be appointed as new chair for APM Terminals, and Keith Svendsen, currently chief operating officer in APM Terminals, will be appointed CEO of APM Terminals.

The change follows the decision of Morten Engelstoft, executive board member and current CEO of APM Terminals, to retire after 36 years. The change in leadership will take effect July 1.

Engelstoft became CEO of APM Terminals in 2016, coming from a position as CEO for APM Shipping Services. Thygesen has been with A.P. Moller-Maersk since 1994. Svendsen has been with A.P. Moller-Maersk since 1990.

Additional reporting by Jessica Binns.