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Enough! Eradicate Bullying and Incivility in Healthcare: Strategies for Front Line Leaders Paperback – May 29, 2019

by Dr. Renee Thompson (Author)
4.7 4.7 out of 5 stars 75 ratings
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A guide for healthcare leaders who are sick of bad behavior disrupting their workplace!Let’s be honest….As a leader in healthcare, bullying, incivility, and interpersonal conflict consume more of your time than anything else. While you want to cultivate a professional workplace, you struggle to deal effectively with disruptive behaviors. Since you are unsure about how to deal with bad behavior, you do what’s comfortable–put it off until tomorrow. It’s not that you’re incapable or unconcerned; it’s that you’re not equipped with the essential skills to deal with disruptive behavior. Your education and organization have failed to prepare you.That changes today. Finally, here is a book to guide you along a new path. Dr. Renee Thompson, an internationally recognized expert in eradicating bullying and incivility in healthcare, provides leaders with the essential skills they need to establish and maintain a professional workplace.Here’s what you can expect to learn:-How to identify behaviors that undermine a healthy workforce culture-How to set behavioral expectations and hold employees accountable-Practical and powerful techniques to confront disruptive behaviors-Action steps to hardwire healthy workforce best practices into the fabric of your department-Four initiatives to address bullying and incivility in healthcareAs a leader, you can’t afford to ignore the negative impact disruptive behaviors have on the financial health of your organization, the physical and emotional health of your employees, and the health of the patients they serve. The good news is that don’t have to!Dr. Renee Thompson has the know-how, experience, and practical tools to guide you in leading a professional and caring workplace.
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Previous page
  1. Print length
    224 pages
  2. Language
    English
  3. Publication date
    May 29, 2019
  4. Dimensions
    6 x 0.51 x 9 inches
  5. ISBN-10
    1732251061
  6. ISBN-13
    978-1732251069
  7. See all details
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Product details

  • Publisher ‏ : ‎ Incredible Messages Press (May 29, 2019)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 224 pages
  • ISBN-10 ‏ : ‎ 1732251061
  • ISBN-13 ‏ : ‎ 978-1732251069
  • Item Weight ‏ : ‎ 1 pounds
  • Dimensions ‏ : ‎ 6 x 0.51 x 9 inches
  • Customer Reviews:
    4.7 4.7 out of 5 stars 75 ratings

Customer reviews

4.7 out of 5 stars
4.7 out of 5
75 global ratings
Important for nurses and managers
5 Stars
Important for nurses and managers
This is a "how too" manual for managers; all nurses can benefit from this excellent book that tells you and gives scripts for dealing with bullying and incivility. Been a nurse for over 20 years, and Renee is leading the way - it's time we stop the cruelty in nursing and this book will Help you lead the way. We've got to pull our heads out of the sand. Renee is the best leader and resource in this field, and leaves the reader with hope and ammunition.
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Top reviews from the United States

Robert A. Myers
5.0 out of 5 stars Healthcare training manual
Reviewed in the United States on March 11, 2024
Verified Purchase
Well packaged and arrived as promised.
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Shelley Alexander
5.0 out of 5 stars Must read for all Nurse Managers!!
Reviewed in the United States on December 12, 2019
Verified Purchase
As a front-line manager, in a large intensive care unit, bullying and incivility have been major problems. Not only with our nursing staff, but with our patient care techs, preceptors, and charge nurses. This book not only explained the problems that we have been facing, but gave our leadership team scripting to use when having difficult conversations. It has also given us talking points that we have used to empower our staff to address the problems head on. We are now expecting the staff members to speak up and stop any incivility as they see it. By empowering the novice staff members to speak up for themselves, they are building more meaningful relationships while they help the experienced staff members become more self aware. I have already given a presentation on the material to our charge nurses and it was very well received.
2 people found this helpful
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Mary J. Bond
5.0 out of 5 stars Important for nurses and managers
Reviewed in the United States on July 17, 2019
Verified Purchase
This is a "how too" manual for managers; all nurses can benefit from this excellent book that tells you and gives scripts for dealing with bullying and incivility. Been a nurse for over 20 years, and Renee is leading the way - it's time we stop the cruelty in nursing and this book will Help you lead the way. We've got to pull our heads out of the sand. Renee is the best leader and resource in this field, and leaves the reader with hope and ammunition.
Customer image
Mary J. Bond
5.0 out of 5 stars Important for nurses and managers
Reviewed in the United States on July 17, 2019
This is a "how too" manual for managers; all nurses can benefit from this excellent book that tells you and gives scripts for dealing with bullying and incivility. Been a nurse for over 20 years, and Renee is leading the way - it's time we stop the cruelty in nursing and this book will Help you lead the way. We've got to pull our heads out of the sand. Renee is the best leader and resource in this field, and leaves the reader with hope and ammunition.
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2 people found this helpful
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Bobbi M.
5.0 out of 5 stars An important and timely book
Reviewed in the United States on June 15, 2021
Verified Purchase
Essential reading for every new nurse manager, providing both theoretical AND practical information to help establish or change unit culture.
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Nana
5.0 out of 5 stars Great book
Reviewed in the United States on January 2, 2020
Verified Purchase
I loved this book. It had great ideas on dealing with aggressive type employees and engaging employees.
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Stacy January
5.0 out of 5 stars Should be required read!!
Reviewed in the United States on December 28, 2019
Verified Purchase
Great book on incivility! Should be a required read!
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CM
5.0 out of 5 stars Invaluable guide for leaders to positively transform their work cultures
Reviewed in the United States on October 1, 2023
Enough! Eradicate Bullying and Incivility in Healthcare: Strategies for Front Line Leaders is a game-changing book that should be in every healthcare leader’s toolbox. Dr. Renee Thompson’s provides an invaluable guide for leaders looking to transform their work cultures into healthier, more supportive, and respectful spaces. She dives deep into the heart of the matter on bullying and incivility and equips readers with the knowledge and skills needed to recognize and address disruptive behaviors that have long been ignored in healthcare. She tackles the pervasive problems of bullying and incivility head-on, shedding light on the damage they cause not only to individuals – but the impact to the entire work culture. This book provides practical strategies, a wealth of knowledge, and a call to action for leaders committed to positive change and growth to transform their workplace cultures along with the improving the engagement and satisfaction of their employees.
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Emily Adams
5.0 out of 5 stars Amazing book
Reviewed in the United States on September 20, 2023
Amazing book
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