Muhammad S.

Muhammad S.

Tech Enthusiast and IT Problem-Solver Advancing the Technology of Tomorrow to Drive Innovation and Efficiency

Cleveland, Ohio, United States
194 connections

About

From a young age, I've been driven to understand and improve everything around me. I vividly recall eagerly rearranging electric wires🔌 for efficiency, despite a few electric shocks⚡but that never dampened my curiosity or enthusiasm. I'm still here with a smile on my face 😀

My tech journey started when my elder brother brought his first computer 🖥️ home. It was a world of wonder🪄 for me despite the fact it was Command Line based. I was enticed by watching my brother playing games and somehow able to get into it no matter how hard my brother attempts to keep me out of it.

I embarked on my career as a Level 1 Support Engineer, traveling far and wide on 🚂, 🚌, '🛵and what not to provide exceptional customer support. Nothing brought me greater satisfaction than witnessing the grin on the customer's face when their issues were resolved. How can I forget the nostalgic tintin sound of Windows XP

My insatiable desire to learn helped me grasp CCTV technology in its early stages, presenting me with numerous opportunities to configure thousands of CCTV systems throughout my career. Trust me, I'm not exaggerating; this was my quirky 'secret spy 🕵️' side hustle back then.

My passion for IT led me to seek new opportunities in the land of possibilities, the United States.

One of my proudest achievements was creating a mobile monitoring system for airline✈️ ground support crews. This system recorded crucial activities required to meet compliance requirements.

In another project, I developed a prototype for recording all activities at construction sites, which were then uploaded to a cloud-based FTP server. This data proved invaluable for validating vendor work and labor hours.

I have led and implemented mission critical environments using technologies like VMWare, Hyper-V, Veeam, pfSense firewall, Synology SAN among others.

My passion for technology and problem-solving has driven me to create solutions that have a positive impact on people's lives. Currently specializing in Cloud☁️ & DevOps technologies through the implementation of projects based on real scenarios with focus on technologies and services from AWS, Microsoft Azure, Google Cloud and Oracle Cloud with the objective of supporting companies in their migration and modernization journeys from on-premises to Cloud.

In addition, I am certified in AWS

Contributions

Activity

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Experience

  • ReBiz Graphic

    Manager IT Infrastructure

    ReBiz

    - Present 6 years 3 months

    Cleveland, Ohio

    - Managing offshore IT team.
    - Provide technical support to Application Development team.
    - Manage and maintain Public, Private, cloud and AWS Server

  • Basecamp Data Solutions Graphic

    IT Coordinator

    Basecamp Data Solutions

    - 2 years 9 months

    Hyderabad, Pakistan

    - Coordinated with IT Manager, PMOs, and stakeholders to ensure timely completion of IT projects and tasks, adhering to established timelines.
    - Safeguarding customers’ IT infrastructure, equipment, data, and systems to ensure compliance with PCI industry standards.
    - Maintain and provide support for end users' hardware, software, LAN/WAN configuration, network
    rchitecture, including desktops, laptops, and mobile devices, within internal networks, and US Clients

  • king chemicals solutions Graphic

    System Administrator

    king chemicals solutions

    - 5 years 4 months

    Karachi, Pakistan

    Core Responsibilities:

    - Design and Deploy Virtual Servers Environment using VMware and HyperV.
    - Develop and Deploy MS Active Directory, TMG and File Server Infrastructure from the scratch.
    - single-handedly installed, configured and managed Microsoft Active Directory consist of over 40 users on two sites.
    - Successfully upgrade and manage Windows server 2003 to windows server 2008 and Windows XP to Windows 7 at server and Client end.
    - Connected remote site on radio to…

    Core Responsibilities:

    - Design and Deploy Virtual Servers Environment using VMware and HyperV.
    - Develop and Deploy MS Active Directory, TMG and File Server Infrastructure from the scratch.
    - single-handedly installed, configured and managed Microsoft Active Directory consist of over 40 users on two sites.
    - Successfully upgrade and manage Windows server 2003 to windows server 2008 and Windows XP to Windows 7 at server and Client end.
    - Connected remote site on radio to eliminate the disconnection issues.

  • Envicrete Graphic

    ERP Support Engineer / Asst. System Administrator

    Envicrete

    - 2 years 6 months

    Karachi, Pakistan

    Core Responsibilities:

    - Provided technical Support to Financial, Human Resource, Payroll, Purchase Order, Sales Order Processing, Inventory and Manufacturing Modules of MS Dynamics GP9.
    - Create and manage IT assets Management System for streamlining I.T Equipment, Systems and Accessories

  • KFC Pakistan Graphic

    System Support Engineer

    KFC Pakistan

    - 4 years 3 months

    Karachi, Pakistan

    Manage LAN comprising 50 Systems on floor having Windows XP Home, Professional, Windows 2000 and Windows 2003.
    Desktop, email, and telephone support for clients using Windows XP, Home, Professional and windows 2000.
    Maintenance and lvel-1 troubleshoot of the entire Data Center, Call Center and, Branches level Hardware & software and make calls to the appropriate vendor if required.

Education

  • Sindh Muslim Science College

    Higher School Certificate Mathematics, Physics, Chemistry

    -

  • North Star Public School

    Secondary School Certificate Mathematics, Physics, Chemistry, Biology

    -

Licenses & Certifications

Languages

  • English

    Professional working proficiency

  • Urdu

    Native or bilingual proficiency

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