BETSPINO Reviews

422  Great
TrustScore 4 out of 5

3.8

In the Online Casino or Bookmaker category

Write a review

Company activitySee all

Reviews3.8

422 total


Sort:


Rated 5 out of 5 stars

My experience of betspino overall is great

My experience of betspino overall is great, they have a big variety of games so for everyone there is a game close to their heart I guess. Also they offer a lot of rewards for depositing players and also sometimes no deposit spins to keep you thrilled and to show their loyalty. I also encountered some difficulties while playing and without playing and every time my problem was solved by the live chat. Especially Jason helped me a lot, but I think every support agent will do the same if they have the possibility.

Date of experience: May 09, 2024

Reply from BETSPINO

Dear Jeroen Bloem,

We are thrilled to hear about your positive experience with us! Your feedback is incredibly valuable to us, and we appreciate you taking the time to share it.

We're delighted that you've found our wide selection of games to your liking. We strive to cater to every player's preferences, ensuring that there's something for everyone to enjoy. Whether you're a fan of classic slots or live dealer experiences, we aim to provide an immersive and diverse gaming environment.

We're pleased that you've noticed and enjoyed our rewards program for depositing players. We believe in showing our appreciation to our loyal players through exciting bonuses and promotions. From deposit bonuses to no deposit spins, we aim to keep the thrill alive and demonstrate our commitment to your loyalty.

It's fantastic to hear that our live chat support team, particularly Jason, has been instrumental in resolving any difficulties you've encountered. Providing prompt and effective assistance is a top priority for us, and we're glad to know that our support agents have been able to assist you efficiently. Rest assured, we'll continue to provide the same level of exceptional service to all our players.

Once again, thank you for choosing BetSpino Casino. Your satisfaction is our ultimate goal, and we look forward to continuing to exceed your expectations in the future. If you ever need assistance or have any further feedback to share, please don't hesitate to reach out.

Best Regards,
BetSpino Casino Team


Rated 3 out of 5 stars

Fun casino but false accusation of playing against the rules

Really enjoyed playing on this casino, however when I tried to make a withdraw (2k) my device got suspected of more people playing on the same device. And even called a name I never heard of. Made my withdraw on Tuesday and now (Friday evening) the withdraw status is still on “pending”. The customer support is nice though but I want to continue playing with smaller deposits. I hope they will fix this soon, I”ll keep this post up to date when anything changes.

Date of experience: May 03, 2024

Reply from BETSPINO

Dear Ryan Gerrit,

Thank you for taking the time to share your recent experience with our casino. We are delighted to hear that you enjoyed your time playing on our platform, and we sincerely apologize for any inconvenience you may have encountered during the withdrawal process.

We understand that encountering issues during withdrawal can be frustrating, and we want to assure you that resolving this matter is our top priority.

We kindly ask you to reach out to our support team for further assistance and clarification regarding the status of your withdrawal. They will be able to provide you with detailed information and ensure that your concerns are addressed promptly.

Thank you once again for bringing this to our attention, and we appreciate your understanding as we strive to improve our services.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Really good casino with a nice costumer…

Really good casino with a nice costumer service …

Also the vip section is really good

Date of experience: May 19, 2024

Reply from BETSPINO

Dear Ricardo Arens,

Thank you for your kind words and positive review! We are delighted to hear that you had a great experience with our casino and that our customer service team left a positive impression on you.

It’s especially gratifying to know that you enjoyed our VIP section. We strive to offer exceptional benefits and exclusive experiences to our VIP members, and it’s wonderful to hear that our efforts are appreciated.

Your feedback is incredibly valuable to us, and we are always here to ensure your gaming experience remains top-notch. If there is anything specific you would like to see or any way we can further enhance your experience, please don't hesitate to let us know.

Looking forward to continuing to provide you with excellent service and exciting gaming moments!

Best Regards,
BetSpino Casino Team


Rated 1 out of 5 stars

Scam casino they will never paid out ,

Scam casino they will never paid out ,
All positive reviews is fake, please don't use this Scam casino, you will getting fooled.

Date of experience: May 09, 2024

Reply from BETSPINO

Dear Alan Hussein,

Thank you for taking the time to share your thoughts. We regret to hear that your experience with our casino has led to these concerns.

At BetSpino Casino, we pride ourselves on providing a fair and secure gaming environment. All our games are fully licensed and adhere to stringent regulations to ensure fair play and genuine outcomes. We are committed to transparency and integrity, and we assure you that our positive reviews come from real, satisfied players.

If you have any unresolved issues or additional questions, please do not hesitate to contact our customer support team. We are here to assist you and address any concerns you may have.

Thank you for your feedback, and we hope to have the opportunity to improve your experience in the future.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Good casino.

Just recently played at casino betspino, and won a nice amount of money Ive cashed out and within 3 working days i reveived the money on my bank.

I got a few big wins, the rtp is better here than in dutch casinos. A lot of options for playing live or casino.

Ive played in a lot of casino, but betspino is a keeper.


Date of experience: May 02, 2024

Reply from BETSPINO

Dear niek meijer,

We truly appreciate you taking the time to share your recent experience with us. It brings us immense joy to hear that you had a fantastic time playing at our casino and that you were able to enjoy some significant wins.

It's wonderful to know that our withdrawal process was swift and efficient, allowing you to receive your winnings promptly. Ensuring a seamless and timely withdrawal experience is one of our top priorities, and we're delighted that we could meet your expectations in this regard.

We're thrilled to hear that you found our casino's RTP to be favorable compared to others you've played at. Providing our players with fair and rewarding gameplay is at the core of what we do, and your feedback reaffirms that we're on the right track.

We strive to offer a diverse range of gaming options to cater to every player's preferences. Whether you enjoy live casino games or classic slots, we aim to provide an immersive and enjoyable gaming experience for all.

Once again, thank you for choosing BetSpino Casino. We look forward to welcoming you back for more thrilling gaming experiences in the future!

Best Regards,
BetSpino Casino Team


Rated 3 out of 5 stars

Fast response and friendly support…

Fast response and friendly support team, the only thing is that the withdraw is 2/3 days, but if i receive it i will sure give it 5 stars i dont see any other issues.

Date of experience: April 29, 2024

Reply from BETSPINO

Dear Rambo,

We sincerely appreciate your positive feedback about our responsive and friendly support team. Providing excellent customer service is a top priority for us, and we're thrilled to hear that we've met your expectations in this regard.

Regarding the withdrawal time, we understand that it can vary depending on the chosen payment method. While we strive to process withdrawals as quickly as possible, certain factors beyond our control, such as banking processes, may influence the processing time.

We're glad to hear that you haven't encountered any other issues, and we hope that you'll receive your withdrawal soon. Once you've received your funds, we would be honored if you could update your review and share your positive experience with others.

If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Thank you for choosing us as your gaming destination, and we look forward to serving you again soon!

Best Regards,
BetSpino Casino Team


Rated 3 out of 5 stars

I have good experience with support

I have good experience with support. I have bad luck in Casino last period but always when i Ask for help in live chat they immedietly help me. The only problem was with 2 Fa system because not always is working good. I will correct only the widhraw process because Bank Transfer methods cost 20 euro and is na ot going so fast.Thank you for help from live chat.

Date of experience: April 09, 2024

Reply from BETSPINO

Dear Tomasz Szczypinski,

First and foremost, thank you for taking the time to share your recent experiences with us. Your feedback is invaluable as we continuously strive to improve and enhance our services to ensure that every interaction with our casino is nothing short of exceptional.

It's concerning to hear about the challenges you've faced with our 2FA system and the withdrawal process.

To resolve the issues with the 2FA system and to assist you with your withdrawals, we recommend reaching out to our dedicated customer support team. They are trained to handle a wide range of inquiries and are available to assist you with technical issues and any concerns you may have about your account.

Please don't hesitate to contact our support team via live chat or email. They will work diligently to address your concerns and ensure that your experience with us is smooth and enjoyable.

Thank you for your continued support and patronage. We look forward to serving you better and providing you with the exceptional gaming experience you deserve.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Just new at the casino and a great…

Just new at the casino and a great feeling from the beginning... awesome amount off bonusses , .. it just wont stop.... thats my place to be.. customer service is excellent , quick reply and always a solution , right Jason ? .. So I'm a happy client ... keep it that way !!

Date of experience: April 14, 2024

Reply from BETSPINO

Dear megan van melle,

Welcome to BetSpino Casino! We're thrilled to hear that you've had a fantastic start to your gaming journey with us.

It's wonderful to know that you're enjoying the abundance of bonuses and promotions we have to offer. We believe in making every moment memorable, and it's our pleasure to keep the excitement going with our array of bonuses.

We're delighted to hear that your interactions with our customer service team, especially with Jason, have been excellent. Providing top-notch support and ensuring your satisfaction is our priority, and it's fantastic to hear that Jason was able to assist you promptly and effectively.

As a new member of our casino family, your happiness is paramount to us. We're committed to maintaining the high standard of service and entertainment that you've experienced so far, and we'll do everything we can to ensure that your time with us continues to be nothing short of exceptional.

Thank you for choosing our casino as your preferred gaming destination, and thank you for your kind words of praise. We're honored to have you as part of our community, and we look forward to providing you with many more exciting moments ahead.

Here's to many more thrilling adventures!

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Good casino Nice people in the chat I…

Good casino Nice people in the chat I love them kindly people

Date of experience: May 18, 2024

Reply from BETSPINO

Dear klant,

Thank you so much for taking the time to share your positive experience with us!

We're thrilled to hear that you enjoyed our casino and appreciated the kindness of our chat team. Our goal is to create a welcoming and enjoyable environment for all our players, and it’s wonderful to know we’ve succeeded in your case.

Your kind words motivate us to continue providing top-notch service and ensure that every interaction is pleasant and helpful.

If you ever have any questions, need assistance, or simply want to share more feedback, please don’t hesitate to reach out. We're always for you!

Wishing you the best of luck and lots of fun in your future games!

Best Regards,
BetSpino Casino Team


Rated 1 out of 5 stars

Closing accounts without a reason……

Closing accounts without a reason… always referring to administration which you can’t contact… rude in communication… they are just closing accounts with money on it… DO NOT PUT MONEY ON BETSPINO… be warned!!!

Date of experience: May 07, 2024

Reply from BETSPINO

Dear Mike,

Thank you sharing your feedback regarding your recent experience with our platform. We take your concerns seriously and apologize for any frustration or inconvenience you may have experienced.

We understand that account closure can be concerning, and we want to assure you that we strive to maintain transparency and clarity in all our interactions with our players.

To further investigate the details of your situation and provide you with assistance, we kindly ask you to provide us with your account information. With this information, we can review the circumstances surrounding the closure of your account and address any issues accordingly.

Alternatively, if you prefer, you may reach out to our support team directly for assistance. Our dedicated team is available to provide personalized support and address any concerns you may have regarding your account.

Please accept our sincere apologies for any inconvenience this matter may have caused. We value your feedback and are committed to ensuring that all our players have a positive experience with our platform.

Thank you for bringing this matter to our attention. We look forward to resolving this issue and restoring your trust in our services.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Very good casino i never had so nice…

Very good casino i never had so nice experience so i recommend for everyone who like to play casino. I give it a 10 . And Emily is one of the best operators. So go for it BETSPINO. RATE 100 Stars.

Date of experience: April 18, 2024

Reply from BETSPINO

Dear Gitana Grando,

Wow, what a wonderful review! Thank you ever so much for taking the time to share your fantastic experience with us.

We are absolutely thrilled to hear that your time with us has been nothing short of exceptional. Your generous rating of 10 and your glowing recommendation mean the world to us, and we couldn't be happier knowing that we've left such a positive impression on you.

Emily and the rest of our team are beaming with pride to hear that their dedication to providing top-notch service has been recognized. We are incredibly fortunate to have such talented and passionate individuals on our team, and we'll be sure to pass along your kind words to Emily.

Your satisfaction and enjoyment are our ultimate goals, and knowing that we've achieved that fills us with immense joy. We are deeply grateful for your patronage and your trust in us.

Thank you once again for choosing us. We can't wait to welcome you back for more thrilling adventures and unforgettable moments. If there's ever anything we can do to enhance your experience further, please don't hesitate to let us know.

Wishing you continued luck and excitement in your gaming endeavors!

Best Regards,
BetSpino Casino Team


Rated 1 out of 5 stars

Still waiting for my money. Very bad chat support.

Sent withdrawal request the 9th of march. On the 11th of march it was written "confirmed aggregator status". We're the 20th of march and i still haven't received the money. Contacted the support 3 times for more information. They always tell me "wait a sec i'm checking your infos". Then the agent answer : "you're request have been transferred to our financial department you'll receive an email as soon as there is an update" Then, the agent close the chat instantly. It's been four times i try to contact the chat support. And it's always the same. I'm still waiting but I honestly believe I will never receive my money.

Date of experience: March 11, 2024

Reply from BETSPINO

Dear Gabriel Raskinet,

Thank you for bringing this matter to our attention. We deeply apologize for the inconvenience you've experienced regarding your withdrawal request.

Upon reviewing the information you provided, it seems that there have been complications with the withdrawal process, particularly concerning the rejection of your withdrawal requests by your bank. We understand how frustrating this situation must be for you.

Based on the details provided, we recommend exploring alternative withdrawal methods, such as using a different card or opting for a different withdrawal method altogether. Our support team is available to assist you further and provide detailed guidance on resolving this matter.

Please accept our sincerest apologies for the inconvenience caused, and we assure you that we are actively working to address the situation and provide you with a satisfactory resolution. Your patience and understanding are greatly appreciated.

If you have any further questions or concerns, please do not hesitate to contact our support team, and we will be more than happy to assist you.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Very good casino

Well there is a very wide choice of ways for gambling and alot of different software

Every day you have a free wheel spin, also very nice and the support is great but the best is Adam from support very helpfull

Date of experience: April 04, 2024

Reply from BETSPINO

Dear Mark Janssen,

Thank you for your wonderful review of our casino! We're delighted to hear that you're enjoying the wide variety of gambling options and the plethora of different software available on our platform.

We're thrilled that you appreciate our daily free wheel spin offer – it's just one of the many ways we like to show our appreciation to our players.

And of course, we couldn't be happier to hear about your positive experience with our support team, especially with Adam. We'll make sure to pass along your kind words to him. Providing helpful and efficient support is a top priority for us, and we're glad that Adam was able to assist you so effectively.

Thank you again for your feedback. We're committed to continually improving our services and providing you with the best possible gaming experience.

Best Regards,
BetSpino Casino Team


Rated 1 out of 5 stars

Really bad comminication

Really bad comminication ! Live chat is not real , betspino will on this way loses more costumer ! No contact! , my account is bloked cause ! I do tiks 5 times wrong passwoord , yes first i try i forvet my password ! Never received e mail from betspino !

Date of experience: March 04, 2024

Reply from BETSPINO

Dear Hasan Ayyildiz,

We extend our sincere apologies for the frustration you've experienced regarding the communication and account issues. We understand the importance of seamless communication and are deeply sorry for any inconvenience caused.

We want to assure you that our live chat support is staffed by genuine managers who are dedicated to assisting you with any difficulties you may encounter. However, it appears there may have been a miscommunication or technical issue in this instance, and we're eager to resolve it promptly.

To better understand and address your situation, we kindly ask that you provide us with your account details and any additional information regarding the specific circumstances. This will enable us to investigate the matter thoroughly and provide you with the assistance you require.

We understand the urgency of your situation and are committed to rectifying it as quickly as possible. Your satisfaction is our priority, and we're here to ensure that your experience with us improves.

Thank you for bringing this matter to our attention, and we appreciate your patience and cooperation as we work to resolve it.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Best casino ever

Great casino alot of bonuses huge rewards very very very friendly customer service fast replies just everything u need betspino heve it

Date of experience: March 27, 2024

Reply from BETSPINO

Dear Consumer,

We sincerely thank you for your incredibly positive feedback about our casino. It's truly heartwarming to hear that you've had such a fantastic experience with us.

At our casino, we're dedicated to providing our players with an exceptional gaming environment filled with excitement, rewards, and top-notch customer service. We understand that bonuses and rewards play a significant role in enhancing your gaming experience, and we're thrilled that you've found ours to be generous.

Our customer service team works tirelessly to ensure that every player's needs are met promptly and with the utmost friendliness. We're delighted to hear that you've experienced fast replies and exceptional service from our team. Your satisfaction is our ultimate goal, and we're committed to continuously improving our services to exceed your expectations.

Thank you for choosing us as your preferred casino. Your feedback fuels our passion for providing the best possible gaming experience for our players. We can't wait to continue serving you and delivering even more excitement and rewards in the future.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Amazing casino

Amazing casino. Great help by david. Nice games. Always win win win. Encourage everyone to sign up

Date of experience: April 23, 2024

Reply from BETSPINO

Dear PlayerZut,

Wow! Thank you for your enthusiastic review! We're thrilled to hear that you had an amazing experience at our casino and that David was able to provide you with great assistance.

We're delighted that you enjoyed our wide selection of games and that you've been having some winning streaks! It's always our goal to provide a fun and rewarding gaming experience for all our players.

Your encouragement for others to sign up means a lot to us. We're constantly striving to create the best possible environment for our players, and knowing that you're happy with your experience motivates us to keep improving.

Thank you again for your kind words, and we can't wait to see you for more winning moments!

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Started of badly

Started of badly, won 5k with my first deposit, didnt get it, bad communication, at the end it was my own fault, didnt read the bonus terms carefully.

After that won a couple of times, cashout were on my bank the day after.

Won 6k last week, was worried because it took some time but yesterday i received it.

Great site overall, lots of games, sportsbetting, my own vp manager on whatsapp.

Only point of critic, cashouts can be handled quicker. But for sure a legit casino

Date of experience: December 13, 2023

Reply from BETSPINO

Dear Jasper Huiz,

Thank you for your feedback and for recognizing us as a top casino!

We are pleased that you enjoy our gaming environment. Regarding the payout time frame, we understand that waiting for your winnings can be the less thrilling part of the gaming experience. We want to assure you that we are constantly working to expedite this process. The duration of 1 to 10 days is generally a conservative estimate and often depends on the payment method selected. Some methods can indeed be quicker, and we are always exploring new avenues to provide faster withdrawal options for our players.

We appreciate your patience and are always here to ensure that your payouts are processed as swiftly and securely as possible. Your satisfaction is our priority, and your feedback is invaluable in helping us improve our services.

If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.

Thank you for playing with us, and we look forward to your next visit!

Warm regards,
BetSpino Casino Team.


Rated 1 out of 5 stars

PLEASE DO NOT PLAY IN THIS CASINO

PLEASE DO NOT PLAY IN THIS CASINO. THEY ARE SCAMMERS. I won, and then they did not withdraw my money. They don’t reply anymore, no emails nether whatsapp. I wrote the Curacao Gaming Control Board. Im not sure if this will help, but at least i try. Oh yes and before you reply "we are sorry" bla bla etc. Be sure that you can’t fool people for ever, at some point you will face consequences. At least be so nice and pay me my deposit money back.

Update: Please people don’t fall into their trap answer, they try to look as a serious company but they are not, trust me. Now the wrote me, that the requested withdrawal method (neteller) don’t work at the time which is an absolut LIE. I received and sendet money with this method all the time.
BE AWARE, DO NOT DEPOSIT IN THIS CASINO, YOU WILL NEVER GET YOUR WITHDRAWAL.

Date of experience: April 06, 2024

Reply from BETSPINO

Dear Someone,

It deeply concerns us to hear about your experience, and we sincerely apologize for any inconvenience or frustration this situation has caused you.

Upon reviewing the information you provided, we see that your withdrawal request has been canceled, and all funds remain in your account balance. We understand the importance of resolving this matter promptly and ensuring that you receive your winnings without further delay.

To assist you in the best possible way, we kindly advise you to contact your dedicated VIP manager. They are well-equipped to provide personalized assistance and guidance on the most efficient method for withdrawing your funds.

We value each of our players and strive to maintain the highest standards of fairness and integrity. Your feedback is invaluable to us, and we are taking immediate steps to address any issues to uphold the trust and confidence you place in us.

Once again, we apologize for any inconvenience you may have experienced and assure you that we are here to support you through this process.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Betspinsino verry good gambling site…

Betspinsino verry good gambling site and David the agent was verry nice and good service

Date of experience: April 26, 2024

Reply from BETSPINO

Dear Jerrel Winter,

Wow, what fantastic feedback! We're thrilled to hear that you had such a positive experience on our gambling site, and we're especially delighted that David, one of our agents, provided you with excellent service.

We strive to create an environment where our players feel valued and well taken care of, so hearing that David went above and beyond to provide you with friendly and efficient service warms our hearts.

We'll make sure to pass along your kind words to David – he'll be absolutely delighted to know that his efforts made a difference for you.

Thank you for choosing us as your preferred gambling site, and please don't hesitate to reach out if there's anything else we can do to enhance your experience further.

Best Regards,
BetSpino Casino Team


Rated 5 out of 5 stars

Review on slots, promo’s and service

Good variety of slots that includes the popular providers. Also, they do a good job with their promotional set-up: ranking, levels, missions, currency, store and so on. At last, their team is very easy-going and always offer a helping hand - especially Jason.

Date of experience: January 27, 2024

Reply from BETSPINO

Dear Frank Verweij,

Thank you for taking the time to share your thoughtful review on our slots, promotions, and service - your feedback is truly valued!

We're thrilled to hear that you appreciate the variety of slots we offer, including those from popular providers. Creating a diverse and engaging gaming experience is a key focus for us, and it's wonderful to know that you find our selection appealing.

Your positive remarks on our promotional setup, including ranking, levels, missions, currency, and store, are greatly appreciated. We aim to make our promotions exciting and rewarding, and your feedback reinforces our commitment to delivering a rewarding experience for our players.

A special shoutout to Jason from our team! We're delighted to hear that he has been particularly helpful and easy-going. Providing excellent service is a top priority for us, and we're grateful for the recognition of Jason's efforts.

If there are specific promotions or features you'd like to see more of or if there's anything else you'd like to share about your experience, we'd love to hear more. Your insights are instrumental as we continuously strive to enhance our offerings.

Thank you for choosing our casino, and we look forward to providing you with more enjoyable moments in the future. If there's anything more you'd like to share or if you have further questions, please feel free to reach out.

Best Regards,
BetSpino Casino Team