PinoCasino Reviews

526  Average
TrustScore 3.5 out of 5

3.6

In the Online Casino or Bookmaker category

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Reviews3.6

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Rated 1 out of 5 stars

The worst casino every they working…

The worst casino every they working with outdated expired id documents , the wont do any withdraws they will send you from this point to that point and you get no clearly answers

For the new ones don’t go for vip managers once you have those guys your getting screwed they don’t do nothing special than only costing troubles

Date of experience: May 03, 2024

Reply from PinoCasino

Hello,

Thank you for contacting us and we are happy to resolve any issues as best we can.

We are committed to improving our services and providing an excellent user experience at our casino.
Please contact us at support@pinocasino.com. To help us locate your account quickly, please make sure to send us your registered email address, along with the email title 'Trustpilot & your Trustpilot username' and a screenshot of your review.

Sincerely,
PinoCasino Team


Rated 4 out of 5 stars

Quiet nice Casino

Quiet nice Casino, some free bonuses, nice support agents, Give them a chance !!🥰😎

Date of experience: May 12, 2024

Reply from PinoCasino

Hello Hubert,

Thank you for contacting us and for your positive feedback. We are happy to hear that you had a good experience with us and we are committed to providing high standards of quality and customer service.

We will continue to strive to offer you the best entertainment experience possible and your feedback is extremely important!

Sincerely,
PinoCasino Team


Rated 5 out of 5 stars

New members of Pino Casino receive a reward simply by registering!

If you’re looking to play more games from Pino Casino’s impressive selection, claim Welcome Bonus and receive more funds to your account and Free Spins for popular casino slots. Best of Luck!

Date of experience: March 03, 2024

Reply from PinoCasino

Dear Jeroen,
Thank you for sharing your valuable feedback! We will be happy to see you on our platform again.
Best regards,
PinoCasino Team.


Rated 5 out of 5 stars

Reliabe, Solid Casino

Reliabe, solid Online Casino.

Pinocasino is one of the best casinos at the moment, over years I didnt have a problem with cashout. I always recive cashback bonus on top of other bonuses. Plus leveling reward is every time worth something at least, and amount of games available is way over enough. Maybe missing few common Slot Games Providers, but still including the most famoust and played ones.

Date of experience: July 15, 2022


Rated 5 out of 5 stars

Spielgast seit bereits 3 Jahren, TOP!

I've been playing at Pinocasino for 3 years now, there is a very large selection of games and many different deposit options. Payouts have always been fast and reliable for me and there are free spins every week even if you don’t deposit. The live chat is available around the clock and you can always reach someone there and the PinoCasino Tam lets you talk to them.

Date of experience: July 25, 2023


Rated 4 out of 5 stars

The site has a simple and beautiful…

The site has a simple and beautiful design and the welcome bonus is good, maybe if the free spins were at least 40 spins a day it would be better, but now it's only 20 spins for which one can earn a little from them .The support is friendly I can say that this is the only place where the chat is more than helpful and positive.

Date of experience: January 30, 2023

Reply from PinoCasino

Good day!

Thank you so much for your kind words, dear. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Best regards,
PinoCasino Team.


Rated 1 out of 5 stars

Seems rigged

Played here and on its sister sites like a dux casino,first deposit 100 % bonus behaving like their sister sites all the same ;gives you little amount to play and because of waggering its hard to withdraw anything,played without bonus you cant get even bonus on a slots and with waggering behaves different (seems rigged),N1 casinos seeems nice with dessign and everything but for me i think they mess with rtp.And on a pino casino they sent me FS through an email i didnt get it they say i got it unhelpul support.My advice play generaly play somewhere else...

Date of experience: August 06, 2023


Rated 5 out of 5 stars

True thought from me

I have no objections to pino casino, I like to play and recommend it to my friends. I really like the 20% daily cashback. it's just a pity that vip level is collected so long and not enough. yet I am satisfied with how the casino is organized

Date of experience: August 07, 2022


Rated 1 out of 5 stars

Very sad casino

Very sad casino. Ive won €450,- and I am contacting about the withdrawal for 3 monts now. After I started the withdrawal I was suddenly blocked. Now I get a reply after two weeks everytime. Ive provided all the documents and information asked for and still nothing. I contacted my lawyer today because they are not willing to pay even after providing all the documents.

EDIT: STILL DONT HAVE ANY REPLY! NEVER START GAMBLING AT THIS BAD CASINO

Date of experience: July 03, 2023


Rated 1 out of 5 stars

BIG SCAM

PINO = PINO KK IO JUST THE JOKE


NUMMBER 1 SCAM !!! OPLICHTERS

EMAIL STUUREN HAHA ZE KUNNEN MIJ ACCOUNT NIET VINDEN !!!!

BIG SCAM

BLIJF WEG !!!!!!!! DUIDELIJK

GEWOON STANDAART ANTWORD

1175 EURO GEJAT


Antwoord van PinoCasino

6 dagen geleden
Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
PinoCasino Team.

Date of experience: November 20, 2022

Reply from PinoCasino

Hello, Sam.

Thanks for telling us about this. We're sorry to hear you're not satisfied. If there's anything we can do for you, please tell us and we can look into it.

We wish you a great day,
PinoCasinoTeam.


Rated 1 out of 5 stars

after reading al the bad reviews and…

after reading al the bad reviews and having to wait more than 4 days for a still pending withdrawal i had to close my account. I just came back after a 9 month break and it is not the casino it used to be. It takes so long for them the payout or even look into the withdrawal request. Live chat also takes ages to reach.

cashback and freespins will expire when you have a still pending withrawal cause it will take more than 4 days before they look into it.

Date of experience: April 20, 2023

Reply from PinoCasino

Hello!

Thanks for telling us about this. We're sorry to hear you're not satisfied. If there's anything we can do for you, please tell us and we can look into it.

We wish you a great day,
PinoCasinoTeam.


Rated 5 out of 5 stars

They are to vast with there response i…

They are to vast with there response i am glad they do a good job , like it when they are so helpfull

Date of experience: February 28, 2024

Reply from PinoCasino

Dear Arushi,
Thank you for sharing your valuable feedback! We will be happy to see you on our platform again.
Best regards,
PinoCasino Team.


Rated 5 out of 5 stars

GREAT Pono

Really nice casino. Easy and clear menu. A lot od promotions. Really quick contact with support. Also its a lot of deposits methods. Enjoy !

Date of experience: August 25, 2022


Rated 5 out of 5 stars

Faithfull Casino :)

Hello i Like the Casino because there is a large selection of Games and Game Provider.
IT usually gives some freespins for free.
The Page works fast.
The live Chat is nice.
And the deposit methods are okay.
All in one I Like

Date of experience: March 29, 2023

Reply from PinoCasino

Hello!

Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Best regards,
PinoCasino Team.


Rated 1 out of 5 stars

So make deposit and me money dont caunt…

So make deposit and me money dont caunt to me Account .contact The suport and they ask for Prof what i am send them.but they dont akcpet it because they wont to see The time of The transaktion what is no possible because in netherlads dont show The time only date.so me money problaby never gona see again because stupid people Work on The Casino.so go f8ck you self!

Date of experience: July 23, 2022


Rated 2 out of 5 stars

I just made 4 deposits of 20 euros and…

I made 4 deposits of 20 euros and lost 3 of them right away the last one ended in a 100 euro win, I tried to withdraw, yeah min was 200 euros, so got lucky and won 200 euros, my account is fully verified, so made a withdraw, and it's been 2 days my withdraw is in pending, contacted support they told me we already sent the money to you and you will get in 5 working days and so the status of withdrawing soon will be changed from pending to accepted. But I still can cancel my withdrawal in my account !! which they claim has been sent to my bank! I don't know what's gonna happen if I ever get that money or not
----update
Finally they sent the money after like 20 times chat with support

Date of experience: July 04, 2022