METAIRIE, La. -- Almost a week after Linda Lee Bridal closed its doors, the owner's husband provided answers, and dresses, to some frustrated brides.
The sudden closure left many without their dresses and their wedding plans in shambles.
Emotions are still high. Brides, family, and friends have stayed at the store doing what they can to try and get the dresses they've bought and any answers as to why the doors were closed.
"We've been here every day trying to catch somebody to find out what's going on," said customer and bride, Keina Duncan.
Finally, on Tuesday, some found relief.
"At least these are the two (dresses) that were paid for and I'm just thankful that her dress is here and was able to give it to me and I...that's all I'm thankful for," said mother-of-the-bride, Jeannette Soldani.
The owner's husband came to the store giving customers dresses and some answers. WWL-TV asked Duncan what had been said to her when she was let into the store.
"He just said his wife was in a coma, and all he knew was that they were doing a liquidation," she said. "I got my mom's dress but he said he had to go through some kind of liquidation in order to sell things so they could get the money to give customers full refunds. But he couldn't put anything in writing and couldn't give me exact dates on anything. I feel good at least to have my mom's dress. it's the $3,000 she spent on my dress that's still up in the air, and my bridesmaids dresses."
When Eyewitness News heard he was there, we knocked on the store's front door and asked him several questions.
"All I'm trying to do is give these girls their dresses," he said. "I'm the husband, my wife is in the hospital still, extremely sick."
He didn't want to be on camera, but when asked how he was he said he was "about ready to have a stroke" and that he was doing what he could to try and help the situation and make customers happy.
"I'm giving people their property right now, and if their dress isn't here, I'm giving them a dress," he said.
When asked if there was a message Eyewitness News could relay to customers, he said, "Dina is very, very sick. She's sorry the inconvenience this caused. I mean, it's really hard to do anything, I don't have employees and really, I don't know how to operate this business. I'm basically giving stuff away."
Some said they appreciate the effort.
"He's trying," said Soldani. "I don't know what exactly is going on, I just wanted to get the dress and just make it good for my daughter."
However, many still have questions that they're demanding answers to.
"If somebody would come out with a statement with what's going on it probably wouldn't be that big of a deal," said Duncan. "But you all are silent! Nobody has said anything. I understand that people get sick, that things happen, but somebody needs to say something because there's way too many upset brides and we don't know what to do."
There are still brides and other people who are in need of their dresses, and those affected by this situation are encouraged to file a complaint with the Better Business Bureau and the Attorney General's office. The Better Business Bureau said so far, they've received at least 20 complaints.