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2020 Mercedes-Benz Sprinter 1500 Passenger

Used 2020 Mercedes-Benz Sprinter 1500 Passenger

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2020 Mercedes-Benz Sprinter 1500 Passenger Exterior: 0
2020 Mercedes-Benz Sprinter 1500 Passenger Exterior: 1
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2020 Mercedes-Benz Sprinter 1500 Passenger Interior: 0
Interior (24)
2020 Mercedes-Benz Sprinter 1500 Passenger All Media: 1

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2023
2020
Horsepower
188 hp
Seating
12
Cargo Volume
78.6 cu ft
Engine
4-Cyl, Turbo, 2.0 Liter
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2020 Mercedes-Benz Sprinter 1500 Passenger Review

Joe Tralongo

By Joe Tralongo

Updated March 29, 2023

Joe Tralongo is an author specializing in finding those unique aspects of each car that everyday drivers want to know about. He began his career in 2000 as Kelley Blue Book’s first in-house automotive reviewer. After a long career as a freelancer, Joe returned to the Cox Automotive team in 2022 and remains a dedicated part of the KBB team, providing reviews that are both informative and easy to digest. Now living in Montana, Joe continues to enjoy driving and learning about new cars. In his off time, Joe collects and restores classic 1970s American cars.

Pros

  • Huge cargo bay
  • Impressive list of modern safety & connectivity tech
  • Available all-wheel drive
  • Durable & efficient diesel engine

Cons

  • Even the shortest model is still pretty big
  • Priced higher than many competitors
  • Modest towing ability
  • Most advanced driver-assist systems are optional

What's New?

  • Standard roof now offered on passenger & crew van

The 2020 Mercedes-Benz Sprinter van is much more than just a cargo-carrying king. Offered in a variety of sizes with varying roof heights and payloads, the Sprinter serves as the platform for everything from daily delivery truck to fully loaded RV. There are two passenger versions as well as rear- or all-wheel drive models, the latter with a choice of gasoline or diesel engines.

Mercedes offers a number of optional driver-assist features on the Sprinter, many of which are standard on the Ford Transit but not available on the Nissan NV, Ram ProMaster or Chevrolet Express Van. Buyers can also opt for a number of sophisticated telematics and fleet-related programs for improved efficiency.

Built at Mercedes-Benz’s North Charleston, South Carolina, plant, the Sprinter is now free from tariffs that in the past made it difficult to be price competitive with its nearest rival, the Ford Transit. However, the Sprinter is still more expensive than the Nissan NV and Chevy Express.

Used 2020 Mercedes-Benz Sprinter 1500 Passenger Pricing

Used 2020 Mercedes-Benz Sprinter 1500 Passenger pricing starts at $52,633 for the Sprinter 1500 Passenger Standard Roof w/144" WB Van 3D, which had a starting MSRP of $42,545 when new. The range-topping 2020 Sprinter 1500 Passenger Standard Roof w/144" WB Van 3D starts at $52,633 today, originally priced from $42,545.

Original MSRP
KBB Fair Purchase Price (nat'l average)
$42,545
$52,633

The Kelley Blue Book Fair Purchase Price for any individual used vehicle can vary greatly according to mileage, condition, location, and other factors. The prices here reflect what buyers are currently paying for used 2020 Mercedes-Benz Sprinter 1500 Passenger models in typical condition when purchasing from a dealership. These prices are updated weekly.

Which Model is Right for Me?

2020 Mercedes-Benz Sprinter Cargo Van

Keyless ignition
180-degree-opening rear doors
Rearview camera
Crosswind assist
Cab air conditioning

 

2020 Mercedes-Benz Sprinter Crew Van

Sliding passenger-side door
3-person rear-bench seat
Power windows & door locks
Hill-hold feature

 

2020 Mercedes-Benz Sprinter Passenger Van

12- or 15-passenger seating
Rear heating & air-conditioning vents
USB-C rear charging ports

Driving the Used 2020 Mercedes-Benz Sprinter 1500 Passenger

Though large, the 2020 Mercedes-Benz Sprinter drives “smaller” than it is. The ride quality, especially when the van’s loaded, is excellent, and the tall body doesn’t lean excessively in corners. Further, the view out the Sprinter’s windshield is excellent, and the large side mirrors make for a great rear view.

The 6-cylinder diesel feels refined, and it produces a swell of power just above idle. Its 7-speed automatic transmission shifts with authority, but it doesn’t have the extra two ratios of the 9-speed automatic that mates to the new 4-cylinder gasoline engine.

With the high roof, people 6-foot-2 or shorter can stand inside the Sprinter without crouching. That high roof also means almost all multi-level parking structures are out of the equation. Maximum towing capacity is 5,000 pounds, an amount that increases to 7,500 pounds when you order a Sprinter with dual rear wheels.

Although this slab-sided big Mercedes van occasionally catches crosswinds while cruising down the highway, standard Crosswind Assist removes the drama with automatic brake intervention that keeps the Sprinter in its lane and headed straight down the road.

Interior Comfort

Describing the Sprinter’s interior largely depends on which model you’re driving. The Sprinter Cargo Van is purely a 2-seat affair behind which is a cavernous cargo hold that can be left as is or fitted with all manner of shelving, boxes and electrical outlets. You can even opt for LED strip lighting.

For those who regularly carry a mixture of passengers and cargo, there’s the Sprinter Crew Van that includes a 3-person/2nd-row bench seat and a sliding passenger-side door with a window.

Last up are the passenger vans that can carry up to 15 people in the extended 170-inch-wheelbase Sprinter or 12 souls in the smaller 144-inch-wheelbase model. Both the Crew and Passenger Vans can now be fitted with the standard roof, but we think the high-roof option is still the best way to go as it allows adults to stand upright inside the van.

The seats themselves are covered in a durable cloth fabric and, unlike the seats in the Chevrolet Express van, provide head restraints on every seat. The seats can be removed easily for those occasions where more cargo room is needed.

All the vans feature a modern dash that can be equipped with a number of conveniences including navigation, 7- or 10.3-inch touch screens, Apple CarPlay and Android Auto, a Wi-Fi hotspot and wireless charging. The MBUX infotainment system is also available and includes the cool “Hey Mercedes” feature allowing for voice control of various features.

Exterior Styling

Fresh from its rebirth last year, the 2020 Mercedes-Benz Sprinter is still immediately identifiable as a Sprinter, even though it has a reshaped grille, fenders and lights, along with new rear glass. The front bumper on most Sprinters is unpainted black plastic, the color also appearing on the big van’s prominent lower side stripes. A body-color front bumper, which adds a luxury look, is available on the Sprinter Passenger Van.

Upfitters will love the available 3500 and 4500 Cab Chassis version that basically delivers a cab, engine and frame, with the rest left open to whatever the imagination (and physics) deem possible.

Favorite Features

3.0-LITER TURBODIESEL
Of all the modern, tall-roof vans, only the Sprinter offers the option of a diesel engine. The 3.0-liter turbodiesel V6 offers superior power, mostly in the form of torque, as well as good fuel economy, lower maintenance costs and better longevity. For the record, the aging Chevrolet Express also offers a diesel engine.

ON-DEMAND AWD
Having all-wheel drive (AWD) on a full-size van can be a real gift, especially for those trying to make deliveries in places where snow is as common as the sunrise. For off-road upfitters, the Sprinter’s low-range gearing and higher wade depth make it the perfect choice.

Standard Features

Among the seemingly countless 2020 Sprinter models, all are equipped with keyless ignition, rear doors that open 180 degrees, a tilt steering wheel with paddle shifters, a trailer-hitch prep package, an interior with a load width of approximately 61 inches and a powertrain warranty extended to five years and/or 100,000 miles. The Sprinter Passenger Van has a plastic floor, whereas the Cargo Van’s is steel, which allows for better securing of the racks and shelves that will be installed to meet varying commercial needs.

Factory Options

Several packages are available for the new Sprinter Passenger Van. A $1,140 Driver Convenience Package includes cruise control, heated and electrically folding side mirrors, blind-spot assist and a 12-volt power outlet in the base of the driver’s seat. The $990 Premium Package adds modern safety and assistance systems like lane-keep assist, active brake assist, wet-wiper system and MBUX infotainment with 7-inch touch screen.

The $2,530 Premium Plus Package adds Sirius satellite radio, an acoustic package, active cruise control, wireless smartphone charging and a navigation system with Traffic Sign Assist. A $1,610 Comfort Plus Package includes heated front seats. Individual options include AWD, a power-side door, a heated windshield, an anti-theft alarm, automatic climate control and an extra battery (primarily for retrofit customers).

Engine & Transmission

The standard engine in the 2020 Mercedes-Benz Sprinter is a 2.0-liter turbocharged 4-cylinder good for 188 horsepower and 258 lb-ft of torque. This engine is mated to a 9-speed automatic transmission that runs power to the Sprinter’s rear wheels. That’s significantly weaker than the V6 engines offered in the Nissan NV, Ford Transit and Ram ProMaster.

A better choice is the 3.0-liter turbodiesel V6 that develops the same 188 horsepower but at a lower rpm. More important, the diesel engine develops 325 lb-ft of torque. A 7-speed automatic is standard and all-wheel drive is optional.

2.0-liter turbocharged inline-4
188 horsepower @ 5,000 rpm
258 lb-ft of torque @ 2,500-3,500 rpm
EPA city/highway fuel economy: N/A

3.0-liter turbodiesel V6
188 horsepower @ 3,800 rpm
325 lb-ft of torque @ 1,400-2,400 rpm
EPA city/highway fuel economy: N/A


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We require new ratings every time an all-new vehicle or a new generation of an existing vehicle comes out. Additionally, we reassess those ratings when a new-generation vehicle receives a mid-cycle refresh — basically, sprucing up a car in the middle of its product cycle (typically, around the 2-3 years mark) with a minor facelift, often with updates to features and technology.

Rather than pulling random numbers out of the air or off some meaningless checklist, KBB’s editors rank a vehicle to where it belongs in its class. Before any car earns its KBB rating, it must prove itself to be better (or worse) than the other cars it’s competing against as it tries to get you to spend your money buying or leasing.

Our editors drive and live with a given vehicle. We ask all the right questions about the interior, the exterior, the engine and powertrain, the ride and handling, the features, the comfort, and of course, about the price. Does it serve the purpose for which it was built? (Whether that purpose is commuting efficiently to and from work in the city, keeping your family safe, making you feel like you’ve made it to the top — or that you’re on your way — or making you feel like you’ve finally found just the right partner for your lifestyle.)

We take each vehicle we test through the mundane — parking, lane-changing, backing up, cargo space and loading — as well as the essential — acceleration, braking, handling, interior quiet and comfort, build quality, materials quality, reliability.

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2020 Mercedes-Benz Sprinter 1500 Passenger
KBB.com Consumer Reviews

4.0
Consumer Rating
Based on 25 Consumer Reviews
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75%Recommend this vehicle
5
68%
5
68%
4
4%
4
4%
3
4%
3
4%
2
8%
2
8%
1
16%
1
16%
Value
4.1
Performance
4.2
Quality
3.8
Comfort
4.4
Reliability
4.0
Styling
4.3

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2020 Mercedes-Benz Sprinter 1500 Passenger Style

Lowest-Priced

Standard Roof W/144" WB Van 3D

12
Seating
188 @ 5000 RPM
Horsepower
4-cyl, Turbo, 2.0 Liter
Engine
See Full Specs for All 2020 Mercedes-Benz Sprinter 1500 Passenger Styles

Specifications

Dimensions, Weights & Capacities

Fuel Capacity
22.0 gallons
Front Head Room
56.4 inches
Front Leg Room
38.9 inches
Max Seating Capacity
12
Overall Length
233.5 inches
Front Shoulder Room
67.4 inches
Towing Capacity, Maximum
5000 lbs.
Trunk or Cargo Capacity
78.6 cu.ft.
Turning Diameter
40.7 feet
Wheel Base
144.0 inches
Gross Vehicle Weight Rating (GVWR)
8550 lbs.
Payload Capacity
3441 lbs.
Width with mirrors
92.3 inches

Exterior

Alloy Wheels
Available
Number of Doors
3 doors
Power Folding Exterior Mirrors
Available
Power Sliding Doors
Available
Privacy Glass
Available
Roof Rails
Available
LED Headlights
Available

Mechanical

Drivetrain
RWD
Transmission Type
Automatic
9 speed
Available
Recommended Fuel
Regular
Hill Start Assist
Available

Performance

Horsepower
188 @ 5000 RPM
Torque
258 @ 2500 rpm
Engine
4-Cyl, Turbo, 2.0 Liter
Top Speed
90 mph

Warranty

Basic
3 years / 36000 miles
Powertrain
5 years / 100000 miles
Corrosion
5 years / 100000 miles

Comfort & Convenience

  • Climate Control Air Conditioning

Entertainment

  • Satellite Radio

Interior

  • Leather-Wrapped Steering Wheel
  • Rear Window Defroster
  • 12V Power Outlet
  • Power Outlet
  • Tilt Steering Wheel
  • Tilt/Telescoping Steering Wheel

Seating

  • Cloth Seats
  • Heated Seats
  • Dual Power Front Seats
  • Power Driver's Seat

Security

  • Alarm System

Technology

  • Bluetooth Wireless Technology
  • Cruise Control
  • Hands Free Phone
  • Navigation System
  • Remote Keyless Entry
  • Remote Engine Start
  • USB Port

2020 Mercedes-Benz Sprinter 1500 Passenger Safety

2020 Mercedes-Benz Sprinter 1500 Passenger Safety Technology

Crosswind Assist

This standard feature monitors strong crosswinds and helps the Sprinter stay on course. The system works by applying the brakes on the side of the van encountering wind, thus pulling the van back into its intended lane. The system is designed to work at speeds over 50 mph.

Blind-Spot Assist

Part of the Driver Convenience Package, this system monitors blind spots on either side of the Sprinter and alerts the driver when a vehicle is approaching or driving in those spots. The system also includes rear cross-traffic alert.

Active Brake Assist

Part of the Premium Package, this optional system senses an imminent collision with the vehicle ahead, issuing visual and audible warnings to notify the Sprinter driver before automatic autonomous braking intervenes to save his bacon.

 

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FAQs

Is the 2020 Mercedes-Benz Sprinter a better choice than the Ford Transit?

Both vans offer a choice of lengths, wheelbases and roof heights, and both offer modern electronic convenience and advanced safety features. Although the Sprinter has a few more driver-assist systems, the Transit offers more of them as standard equipment. Both vans have the option of all-wheel drive, but only the Sprinter offers a diesel engine. The Transit can tow more but the Sprinter has a higher max payload rating.

 

How much can the 2020 Mercedes-Benz Sprinter van hold?

The smallest Sprinter sits on a 144-inch wheelbase and with the standard roof has a max cargo capacity of 319 cubic feet. At the other end of the spectrum, a 170-inch extended-wheelbase and high-roof cargo van has a max cargo volume of 532.6 cubic feet.

 

What kind of fuel economy does the 2020 Mercedes-Benz Sprinter Van get?

Because the Sprinter vans are full-size commercial vehicles, the EPA doesn’t require fuel-economy figures for them. A quick look online reveals current owners of the gasoline-powered vans average around 14 miles per gallon, while the 3.0-liter turbodiesel can get as high as 21 mpg on the highway.

 

Where can I order a 2020 Mercedes-Benz Sprinter Van?

You can order a 2020 Sprinter van through any authorized Mercedes-Benz dealer, or you can have one customized through any number of upfitters. Your local Mercedes-Benz dealer should be able to provide more information.

 

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